
🔄Returns & Refunds Policy
30-Day Money-Back Guarantee – Hassle-Free, But Fair
We want you to feel confident about your purchase. That's why we offer a 30-Day Money-Back Guarantee on eligible orders. If you're not completely satisfied, you can request a return or refund—provided the item meets our return conditions.
✅ Return Eligibility To be eligible for a return: The item must be unused, in original condition, and in its original packaging. All accessories, manuals, and components must be intact. Return requests must be made within 30 days of delivery. Returns that do not meet these conditions may be denied or subject to partial refunds at our discretion.
❌ Non-Returnable Items Certain items cannot be returned, including: Gift cards & downloadable software Opened health/personal care items Products marked as “Final Sale” Used, damaged, or altered items Items returned without prior authorization
🚫 Customs Duties & Tax Responsibility Customs duties, VAT, tariffs, and any applicable import charges are the sole responsibility of the customer. Failure to pay these charges on time may result in delays or loss of your package. This is not a valid reason for refund or return. Please only place an order if you're willing and able to pay applicable import duties in your country.
📩 How to Request a Return Contact our support team to initiate a return request and obtain a Return Authorization and shipping address. You will be responsible for return shipping costs. We recommend using a trackable shipping method.
🛑 Do NOT return items to the manufacturer. Unauthorized returns will not be accepted or refunded. 💸 Refund Process Once your return is received and inspected: You will be notified of the approval or rejection of your refund. If approved, the refund will be processed to your original payment method within 5–10 business days. Original shipping fees (if any) and return shipping costs are non-refundable.
⏳ Late or Missing Refunds If you haven’t received your refund: Double-check your bank or credit card account. Contact your bank and credit card provider (it may take time before the refund posts). If issues persist, contact us
🔁 Exchanges We only replace items if they arrive defective or damaged. Contact us within 7 days of receiving your order to initiate an exchange.
🎁 Gift Returns If the item was marked as a gift during purchase and shipped directly to you: You’ll receive a gift credit for the return value once the item is received and approved. If the gift was not marked, the refund will go to the original purchaser.
🚚 Return Shipping Guidelines Return shipping costs are the buyer’s responsibility. We are not liable for lost or untrackable returns. For items over $75, we recommend using a trackable shipping service or purchasing shipping insurance.
⚠️ Abuse & Fraud Protection Our 30-Day Guarantee is designed for genuine customer satisfaction. Repeated or fraudulent refund requests, abuse of the policy, or intentional order manipulation will result in account restrictions and loss of refund eligibility. Need Help? Contact our team using the contact form for return instructions or policy questions.
Contact us
Write to us if you have any questions or concerns. We are happy to help.

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